Last Updated: October 15, 2011
Sign For Life Interpreting ("SignForLife.com") is committed to protecting the privacy of your information. We recognize that privacy is of utmost importance, and operate our company with protecting your sensitive personal information in mind. This privacy policy covers the service offered at the SignForLife.com Website (the "Site") and outlines the type of information we collect, its uses, and steps we take to safeguard it.
Information We Collect
SignForLife.com is committed to helping match users who are seeking sign language interpreting services ("Customers") to users who are providers of sign language interpreting services ("Interpreters"). Accordingly, we collect user submitted personally identifying information and other information specific to the services requested or provided. As part of providing you our services, we may obtain personal information from the following sources:
- Information you provide to us on forms that you enter on the Site or that you provide to us in writing.
- Information that you provide to us by telephone, such as when you contact our interpreting coordination department.
- Information we receive automatically when you visit our web site. Please see "Cookies and other Technical Data" below.
The information we collect may include: first name, last name, city, state, address, ZIP code, phone, email address and other information specific to the service requested or provided. If you become a registered Interpreter, we may collect your date of birth, gender, resume, company name (if applicable), and ZIP codes served. If you are a company or agency registering as a Customer, we may also collect information about the company including the tax id, the year established, and the number of employees.
We may also collect information about third-party references from Interpreters. This information may include the name, phone number, and email address of the third-party reference. This information is collected when an Interpreter creates or updates their profile. This information is collected so that a Customer or SignForLife.com acting on behalf of a Customer can contact the third-party reference to verify information provided by the Interpreter. The information collected about third-party references will not be used for other purposes including marketing. If a third-party reference would like to have their information removed from SignForLife.com, they can contact SignForLife.com Member Care.
If you use our blog/vlog on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, viewed, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum.
We use the information we obtain to develop and deliver our services and to fulfill legal requirements. We limit the collection and use of customer information to the minimum we require to deliver superior service to our customers and to administer our business.
Providing your information is voluntary and you can always choose not to provide it by choosing not to use our Site, services, or features.
Cookies and Other Technical Data
Our web servers also use "cookies". A cookie is a small text file that is stored on a user's computer. We use cookies to administer and customize our service and to better understand, on an aggregate basis, how users interact with our Site. If you choose to disable cookies, you may not be able to use certain features of the Site. For example, we require that you have cookies enabled to enroll in our service or to log in to your account. We do not store any personally identifiable information in cookies.
As is true of most web sites, when you visit our Site we gather certain information automatically and store it in log files. We gather technical information about your computer such as your IP address, operating system, browser type, pages visited, manner of connection to the Internet, and referring URL. We use this information in aggregate to analyze trends and administer our service. The information that we collect through log files is not tied to personally identifiable information.
We and/or advertising affiliates may employ "tracking pixels" (also referred to as "web beacons") to count the number of users that visit a page on our Site that includes these tracking pixels. Tracking pixels are used to analyze the effectiveness of advertising campaigns and to better understand the way that users interact with our Site. These tracking pixels do not identify individual users and analysis of data obtained by these tracking pixels is performed on an aggregate basis. Some, but not all, third party advertising affiliates provide a mechanism to opt-out of their technology. For more information and to identify advertisers that provide an opt-out mechanism, please click the following link: http://www.networkadvertising.org/managing/opt_out.asp. The information collected by third advertising affiliates is subject to the privacy policy of the third party.
We may use third-party advertising companies, such as Google, to serve or track ads on our web site and other web sites. These companies may use non-personally identifiable information about your visits to this and other web sites in order to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you. To find out more about the use of cookies and the information-gathering practices and opt-out procedures of Google, please click here.
Third Party Information Sharing
The information collected by SignForLife.com is used in the operation of the Site, including the sharing of certain Customer information with prospective Interpreters and vice/versa. In addition, we may share your personal information with third parties that offer related products or services. However, we will only do so with your consent.
We do not share your personal information with other third parties except as permitted or required by law or as described within this privacy policy and including the following:
- In order to provide our services, we may share any of the information we gather about you with agents and service providers to perform functions on our behalf, such as to send email, process background checks, or host videos (if you decide to post one to your account). In addition, address information may be shared with a service provider to determine geographic information. These service providers may have access to personal information needed to perform their functions, but may not use it for other purposes.
- We may disclose personal information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding. We may also disclose personal information as we believe appropriate to enforce or apply our rights under our agreements with customers, to protect the rights, property or safety of SignForLife.com, our customers and others, including exchanging information for fraud protection and credit risk reduction.
- If there is a change of control in SignForLife.com's business (whether by merger, sale, or otherwise), its customer information could be sold as part of that transaction and your personally identifying information potentially could be used by the purchaser. However, if that business materially changes this statement or the information-handling practices as described in this statement, you will be notified by email and/or through a notice posted on our Site, and you will have a choice as to whether your existing information is used in a new manner.
Your Choices
By becoming a SignForLife.com member, you are consenting to receive certain email communications from us, including newsletters, special offers, and customer surveys. SignForLife.com provides users the ability to opt-out of receiving such email communications. If you wish to cease future communications, you can opt-out by using the link on the bottom of an email that you receive from SignForLife.com.
SignForLife.com reserves the right to send you specific administrative notices that are required by law, regulation, or as needed to service your account. Administrative notices also include notifications of new messages or job postings in your area and responses to jobs that you have posted. You may not opt-out of receiving these administrative emails.
Your Access to Personally Identifiable Information
If your personally identifiable information changes, you may update this information by logging into your account and accessing the appropriate section. If you no longer wish to participate in our service you may contact SignForLife.com Member Care and request that your account be closed.
How We Protect Your Information
SignForLife.com is committed to earning and keeping your trust and we understand the need to keep your information secure and private. Please remember that you also play a valuable role in data security. You should never share your SignForLife.com password with anyone. If you feel your password has been compromised, you should change it immediately by logging into your account and visiting the Profile section. After you have finished using our Site, you should log out of your SignForLife.com account and exit your browser.
Privacy Policy Changes
This Privacy Policy may change, from time to time, due to changes on our Site, legal developments, business factors and ever-changing technology. Notifications to changes of our Privacy Policy will be posted on our Site, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact for Privacy Related Issues
If you have any questions on our Privacy Policy, you can contact us at:
Sign For Life Interpreting
Compliance Officer
8718 NE 31st Court
Vancouver, WA 98665 USA
Sign Language Interpreting and Translating Services for Deaf, Deaf-Blind and hard of
hearing serving the Vancouver, Washington and Portland, Oregon Metropolitan Area including
Tacoma, Longview, Kelso, Woodland, Camas, and Washougal Washington and Gresham, Troutdale,
Salem and Eugene Oregon. When professional interpreting is needed we have the Deaf interpreters
available to service your Deaf client needs.